Cancellation Policy

### KC Tech Website Development Service Cancellation Policy

#### Introduction
At KC Tech, we strive to provide exceptional website development services to our clients. We understand that circumstances may arise where a project needs to be canceled. This cancellation policy outlines the terms and conditions for canceling a project. By engaging our services, you agree to the terms and conditions of this policy.

#### Cancellation by Client

1. **Before Project Commencement**:
    - Clients may cancel a project before any work has commenced. In such cases, a full refund of any advance payment will be issued.

2. **After Project Commencement**:
    - If a client wishes to cancel a project after work has commenced but before completion, the following terms apply:
        - The client must provide written notice of cancellation.
        - A partial refund may be issued based on the amount of work completed up to the point of cancellation. The refund amount will be determined at the sole discretion of KC Tech, taking into account the time and resources invested in the project.

3. **Completed Projects**:
    - Projects that have been completed and delivered are not eligible for cancellation. Clients are encouraged to review the work carefully during the development process to ensure satisfaction.

#### Cancellation by KC Tech

KC Tech reserves the right to cancel a project under the following circumstances:

1. **Non-Cooperation**:
    - If the client fails to provide necessary information, feedback, or cooperation required for the completion of the project, KC Tech may cancel the project after reasonable attempts to communicate with the client. In such cases, no refund will be issued for the work completed.

2. **Violation of Terms**:
    - If the client violates any terms and conditions outlined in the service agreement, KC Tech reserves the right to cancel the project without issuing a refund.

3. **Force Majeure**:
    - In the event of circumstances beyond our control (e.g., natural disasters, acts of war, technical failures), KC Tech may cancel the project. In such cases, a partial refund may be issued based on the work completed.

#### Process for Cancellation

To request a cancellation, please follow these steps:

1. **Submit a Written Request**: Email our support team at [email protected] with your cancellation request, including the project details and the reason for the cancellation.
2. **Review and Response**: Our team will review your request and may ask for additional information or clarification. We will respond to your cancellation request within 7 business days.
3. **Finalization**: If the cancellation is approved, any applicable refunds will be processed within 10 business days using the original method of payment.

#### Changes to this Policy

KC Tech reserves the right to modify or update this cancellation policy at any time. Any changes will be posted on our website, and the revised policy will apply to all services rendered after the effective date of the change.

#### Contact Information

For any questions or concerns regarding this cancellation policy, please contact us at:

KC Tech Support Team  
Email: [email protected]
Phone: +91-8928043758 

Thank you for choosing KC Tech for your website development needs.

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