Refund Policy

### KC Tech Website Development Service Refund Policy

#### Introduction
At KC Tech, we prioritize customer satisfaction and aim to provide high-quality website development services. This refund policy outlines the terms and conditions under which refunds may be issued for services rendered. By engaging our services, you agree to the terms and conditions of this policy.

#### Eligibility for Refund
Refunds may be considered under the following circumstances:

1. **Service Cancellation by Client**:
    - If a project is canceled by the client before any work has commenced, a full refund will be issued.
    - If a project is canceled after work has started but before completion, a partial refund may be issued based on the amount of work completed. The refund amount will be determined at the sole discretion of KC Tech, taking into account the time and resources invested in the project.

2. **Non-Delivery of Service**:
    - If KC Tech fails to deliver the agreed-upon services within the specified timeline without a valid reason, the client may request a full refund.

3. **Quality Concerns**:
    - If the delivered website does not meet the agreed-upon specifications or quality standards, the client must notify KC Tech within 14 days of delivery. We will make reasonable efforts to rectify any issues. If the issues cannot be resolved, a partial or full refund may be issued based on the nature and extent of the deficiencies.

#### Non-Refundable Services
Certain services are non-refundable, including but not limited to:

- Custom software development

- Marketing and SEO services
- Graphic design services

#### Refund Process
To request a refund, please follow these steps:

1. **Contact Us**: Email our support team at [email protected] with your refund request, including the project details and the reason for the refund.
2. **Review**: Our team will review your request and may ask for additional information or documentation.
3. **Resolution**: We will inform you of our decision within 14 business days. If approved, the refund will be processed using the original method of payment within 7-10 business days.

#### Changes to this Policy
KC Tech reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all services rendered after the effective date of the change.

#### Contact Information
For any questions or concerns regarding this refund policy, please contact us at:

KC Tech Support Team  
Email: [email protected]
Phone: +91-8928043758 

Thank you for choosing KC Tech for your website development needs.

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