Managing multiple restaurant branches has never been easier!
With KC Tech’s Single & Multi-Branch Restaurant Management System, you get a powerful all-in-one solution that combines a modern website, feature-packed admin and branch panels, and dedicated mobile apps for customers and delivery personnel.

Whether you own a single restaurant, a multi-branch food chain, or a franchise, this system helps you handle orders, menus, branches, customers, and deliveries from one place — easily and efficiently.

💡 What Is a Multi-Branch Single Restaurant Management System?

A Multi-Branch Restaurant Management System is a digital solution that allows restaurant owners to manage multiple outlets under a single centralized dashboard.
Each branch has its own dedicated panel, yet the main admin retains full control over:

• Menus & pricing
• Orders & deliveries
• Customer management
• Reports & analytics
• Payment gateways
• Promotions & loyalty systems

It’s a complete restaurant ecosystem that supports dine-in, takeaway, online ordering, and home delivery, all from one unified system.

🔧 Full Feature Set

A. Business & Branch Management

• Create unlimited branches; each branch has a dedicated Branch Panel.
• Configure branch opening/closing hours, pre-order time slots and holidays.
• Define delivery coverage per branch using Google Maps polygon/zone settings.
• Branch-wise delivery fees, minimum order amount, free delivery thresholds.

B. Menu & Product Management

• Category & item management, item add-ons, modifiers, sizes & inventories.
• Item availability per branch (on/off toggle), item preparation time.
• Combo meals, special offers, day/time based availability.

C. Ordering & Checkout

• Customer app & web checkout (guest checkout & registered users).
• Multiple payment methods: Cash on Delivery, Wallet, eSewa/Khalti/Stripe/PayPal (gateway integration charge applies).
• Partial payments (wallet + COD) and offline payment verification.

D. POS & Dine-In

• Built-in POS supporting table orders, quick billing, order reprints.
• QR Card for table: Customers scan QR → view menu → place order → cashier/branch receives order.
• Table/Waiter app for in-house ordering & kitchen printing.

E. Kitchen & Order Flow

• Kitchen/Chef app: order queue, status management (Received → Preparing → Ready → Served).
• Ticket or KDS style layout for kitchen workflows.
• Order prep timers & priority management.

F. Delivery & Logistics

• Deliveryman app: accept/decline orders, route navigation, status updates (Picked, Enroute, Delivered).
• Admin can auto-assign or manual assign drivers; track delivery in real-time.
• Delivery fee calculation by distance (Google Maps distance matrix).

G. Customer Experience

• Search, filters, restaurant ratings & reviews.
• Order tracking in real time (map + ETA).
• Push notifications for order updates & promotions.
• Loyalty wallet: add funds, earn points, redeem on checkout.

H. Marketing & Promotions

• Banner & item-wise promotions, coupon generator, time-bound discounts.
• Referral system (refer & earn) and membership/subscription packages for VIP users.
• SEO friendly menus & pages for Google discoverability.

I. Security & Admin Controls

• Role based ACL: Super Admin, Branch Manager, Cashier, Kitchen, Deliveryman, Customer.
• Data backups, logs, GDPR/Cookie policy support, SSL HTTPS support.
• Audit logs for orders, refunds, and admin actions.

J. Reporting & Analytics

• Dashboard: daily sales, order counts, active users, active drivers.
• Exportable reports: Product wise sales, branch revenue, deliveryman performance.
• Customer behavior metrics: repeat order rates, average order value.

⚙️ How This App & System Works — Step by Step

1. Business Setup & Branch Creation
   • Admin registers business, adds branches, defines coverage areas on Google Maps and sets working hours and delivery pricing.
2. Restaurant Menu Upload
   • Branch owner or admin uploads the menu (categories, items, add-ons, images, prep time). (We can upload for extra fee.)
3. Customer Places Order (App / Web)
   • Customer opens app/site → location detected (or user types address) → nearest branch shown.
   • Customer selects items → chooses delivery or pickup → applies coupon/wallet → pays or chooses COD.
4. Order Notification & Confirmation
   • Branch receives order in Branch Panel & Kitchen App. Restaurant accepts and prepares order. Customer receives order status updates via push & SMS (if SMS configured).
5. Delivery Assignment & Tracking
   • Once ready, admin/branch assigns a deliveryman (auto or manual). Deliveryman gets notification, navigates via Google Maps and updates status. Customer tracks delivery in real time.
6. Order Completion & Feedback
   • Upon delivery, deliveryman marks delivered. Customer can rate & review. Admin and branch get sales & performance reports.
7. Payments & Settlement
   • Online payments recorded; admin can generate settlement reports and manage payouts to branch owners (if marketplace model).

💰 Package Pricing (in NPR)

Framework Used: Laravel (Website & Admin Panel) + Flutter (Apps)
Payment Terms: 40% advance, 60% after completion.

📦 What’s Included 

🚫 What’s Excluded 

💸 How You Can Earn from This Business 

💡 Unlike third-party apps, you don’t pay commissions — your restaurant keeps 100% of sales and controls your own brand.

💸 Estimated Monthly Running Costs (NPR)

👥 Who Is This Ideal For?

• Single Restaurants who want to go digital and accept online & dine-in orders.
• Multi-Branch Restaurant Groups / Franchises that must manage multiple outlets from one admin console.
• Cloud Kitchens wanting centralized order & delivery operations with multiple virtual restaurants.
• Cafés & Bakeries that need in-store POS + delivery management.
• Hotel & Food Courts who want table ordering + kitchen management.
• Local Entrepreneurs / Startups planning to launch a city-level food delivery marketplace.
• Delivery Service Operators who want a full dispatch + driver management system.

🍔 What You Get in the Package

Our system comes as a complete digital bundle, including everything you need to run your restaurant online and offline — from taking online orders to managing dine-in tables, kitchen operations, and delivery staff — all in one powerful platform.

Whether you run a single restaurant, café, or cloud kitchen, this package helps you digitize your restaurant business completely with website, admin panel, and dedicated mobile apps.

🌐 1. Restaurant Website

Built using Laravel Framework (PHP), your restaurant website is fast, secure, and responsive across all devices.

Key Features:

• Beautiful and mobile-friendly design
• Dynamic food menu with categories, images & pricing
• Smart search and filtering (by item, category, or offer)
• Order for delivery, pickup, or dine-in
• Coupon codes and discount integration
• Contactless QR code ordering for each table
• Online payment or Cash on Delivery (COD) support
• Multi-language & multi-currency ready
• Google Map integration to show restaurant location and nearby delivery coverage
• SEO-friendly URL structure for better ranking
• Customer login/signup with OTP or social login
• Real-time order tracking and status updates

🧑‍💼 2. Admin Panel (Web Dashboard)

The Admin Panel gives you full control over your restaurant’s operations.
Manage everything from food menus to delivery tracking, analytics, and staff performance — all from one central dashboard.

Key Features:

• Manage categories, items, pricing & stock
• Control delivery zones using Google Maps
• Create & manage coupon codes, offers, and discounts
• Track all orders in real time (New, Accepted, Preparing, Out for Delivery, Completed)
• Manage delivery riders, waiters, and kitchen staff
• Built-in POS (Point of Sale) for in-house orders
• View earnings, reports & analytics (daily/weekly/monthly)
• Send push notifications to users
• Manage website content (About, Contact, Terms, etc.)
• Multi-branch ready (if needed in future)

📱 3. Customer Mobile App (Android/iOS)

Developed in Flutter, the Customer App provides a smooth and modern experience for ordering food online.

Customer App Features:

• Browse menu by category or popularity
• Add to cart and customize items (add-ons, notes, etc.)
• Place dine-in, takeaway, or delivery orders
• Choose table and scan QR for contactless ordering
• Track live order status & delivery location on map
• Save favorite dishes or past orders
• Apply coupon codes and earn loyalty points
• Wallet integration & multiple payment methods
• Push notifications for offers and order updates
• Order feedback and rating system

👨‍🍳 4. Kitchen App (Chef App)

The Kitchen App allows chefs to receive and process orders directly — making preparation fast and organized.

Kitchen App Features:

• Live notification for new orders
• View order details, items, and special instructions
• Update order status: Preparing → Ready → Completed
• Filter orders by type (Takeaway, Dine-in, Delivery)
• Sound alert for new incoming orders
• Optimized for tablets and Android devices

🧍‍♂️ 5. Waiter / Table App

The Waiter App is designed for dine-in management — allowing waiters to take orders directly from customer tables via tablet or phone.

Waiter App Features:

• Scan table QR or select table number
• Take orders directly from the app
• Send orders instantly to the kitchen display
• Manage multiple tables at once
• Edit or update orders during service
• Mark served items and generate bill
• Reduces paper usage and improves service speed

🛵 6. Deliveryman App

Your delivery team gets a dedicated app for managing delivery requests and completing orders efficiently.

Deliveryman App Features:

• Receive new delivery requests with customer details
• Accept or reject deliveries
• Track route via Google Maps integration
• Update order status (Picked → On the Way → Delivered)
• View daily earning reports and delivery history
• In-app chat with admin for coordination
• Push notifications for delivery updates

⚙️ 7. Technology & Integrations

Our system uses modern, secure, and scalable technology for top performance.

🌟 Top Features of Our Multi-Branch Restaurant System

🔧 Business Setup

• Location & branch setup
• Define delivery areas with Google Map API
• Manage opening/closing hours & available time slots
• Flexible branch-based configuration

🧾 Product & Menu Management

• Category & item management
• Add-ons and variations
• Dynamic pricing
• Food availability control

💬 Customer Interaction

• In-app chat & live conversation
• Ratings and reviews system
• Push notifications & email alerts
• Real-time order updates

🛍️ Order Management

• Online ordering
• Dine-in POS system
• Takeaway and home delivery
• QR code menu ordering for contactless dining

🚴 Delivery Management

• Assign deliverymen
• Track orders live
• Delivery fee setup
• Route optimization using Google Maps API

💰 Revenue & Payments

• Multiple payment gateways (Cash, Wallet, Online)
• Partial payments & wallet recharge options
• Coupons, discounts & offers
• Commission tracking (for franchises)

📊 Analytics & Reports

• Sales, earnings, and order reports
• Deliveryman performance analytics
• Product-wise and category-wise reports
• Visual dashboard with charts

🧠 Smart Features

• Loyalty points system
• Referral bonuses
• Dynamic email templates
• Multi-language & RTL support
• Light & dark mode
• Employee role setup
• Third-party API integrations

💼 Ideal For

This business model is perfect for:

• 🍽️ Restaurants with multiple branches or franchises
• 🥡 Cloud kitchens and take-away restaurants
• ☕ Cafes and fast-food chains
• 🏢 Food courts or hotels with in-house restaurants
• 🧾 Entrepreneurs planning to start an online food delivery brand

🔗 Demo Access

🌐 Website Demo: https://multirestaurant.kctech.com.np/ 
🖥️ Admin Panel: https://multirestaurant.kctech.com.np/login/admin

• Username: [email protected]
• Password: admin123

💬 Support & Contact

📞 WhatsApp: +977-9814581248
📧 Email: [email protected] 
🌍 Website: https://kctech.com.np

⏰ If a call is missed, please leave a WhatsApp or SMS. Our team will get back to you promptly.